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Centreon Reporting Dashboard Undetermined

Centreon 2.7.x Reporting Dashboard Undetermined

There is a problem with centreon Dashboard where it can not generate the reporting

The evidence of the problem is here:
su -l centreon -c “/usr/share/centreon/cron/eventReportBuilder”
2016-05-16 12:03:03 – Starting program…
2016-05-16 12:03:03 – Processing period: Sun May 15 00:00:00 2016 => Mon May 16 00:00:00 2016
Error: Can’t call method “query” on an undefined value at /usr/share/perl5/vendor_perl/centreon/reporting/CentreonDownTime.pm line 96.


Connect to the centreon DB and run
UPDATE centreon.options SET value=’broker’ WHERE value=’ndo’;

Make sure the comand now works:
su -l centreon -c “/usr/share/centreon/cron/eventReportBuilder”

Rebuilding data:

su -l centreon -c “/usr/share/centreon/cron/eventReportBuilder -r –config=/etc/centreon/conf.pm”
su -l centreon -c “/usr/share/centreon/cron/dashboardBuilder -r –config=/etc/centreon/conf.pm”


Take a look at my script to automate reporting via e-mail:

Centreon reporting email

Categories: Centreon Tags: , ,
  1. Wes Cherry
    June 22nd, 2016 at 16:06 | #1

    This fixed my problem! I’ve been fighting with it for weeks and this fixed it.

    I want to make you aware of a typo in your post. In the rebuilding data section you have (-config=/etc/centreon/conf.pm) and it should have 2 dashes (–config=/etc/centreon/conf.pm).

    Thanks again!

    • admin
      August 5th, 2016 at 10:20 | #2

      thank you!

  2. Wes Cherry
    June 22nd, 2016 at 16:08 | #3

    @Wes Cherry
    Looks like it might be an auto-correction that caused the two dashes to merge together into one longer dash. It did the same thing to my post.

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